Overview

Do you enjoy the flexibility of working from home? LuckyGunner.com was founded in 2009 to revolutionize the way Americans buy ammo online, and we need help further disrupting the industry. We are seeking a passionate, service-oriented individual for a work-from-home role on our Customer Experience Team.

Please skip over this job posting unless all the following apply to you:

  • You eat, sleep, and breathe service (not average service – instead, think Zappos, Starbucks, & Amazon);
  • You understand that exceptional user experiences must be created in every single interaction with a customer; and
  • You recognize that a consistently exceptional user experience is a valuable contribution to the value of a brand.

The perfect fit for this role is someone who has experience with firearms and ammunition, and who is passionate about using his or her knowledge to serve fellow shooters looking for the right buy. But don’t worry if you don’t have much experience with firearms and ammunition; you can still thrive in this role if you have all the right stuff on the service side.

We have full and part time positions available. Full time employees are eligible to participate in the company’s health insurance plan. Compensation starts at $12-$15 per hour based on knowledge and experience. Please note that at this time we are only accepting applications from candidates located in Florida, Nevada, Tennessee, Texas, and Washington.

Please mention that you found this job from SearchRight when submitting an application. We’d also love for you to send us a message if you apply. This helps our efforts with building relationships and making the job search better for candidates. Thank You

About Lucky Gunner

Lucky Gunner launched in 2009 after a couple guys tried to order ammo on the internet. Weeks after placing their order, they still hadn't received any ammo. Meanwhile, their credit card was charged, their money was being held hostage, and the customer service department was unresponsive. Unfortunately, this was a common problem. Backorders were the law of the land as guns went hungry and shooters grew frustrated.

So, Lucky Gunner was born. We made a pretty big impression early on as the first online ammo shop to feature a live inventory system. Since the beginning, we've insisted on a live inventory tracker on each product page that shows you exactly how many units of that product we have in stock. When we run out, the number reaches zero and the page is automatically hidden until we get more. So, if you see it on our website, you know we have it in-stock at our warehouse in Knoxville. No delays. No backorders. No drop-shipping.

We've grown a little since those early days and we've made lots of improvements to our operation based on the principle of giving our customers the best online shopping experience possible.