As a Community Content Administrator, you will be responsible for working with our online community to ensure it everyone enjoys a fun and safe environment where users can freely express themselves. Much of your time will be spent reviewing user-posted content on Truth Social verifying it adheres to established community guidelines. You will also work directly with users to help troubleshoot issues and provide customer service.
This role requires a strong moral character with an understanding specific to U.S. cultural norms and sensitivities. If you have a genuine passion for policy compliance, quality assurance, intellectual property, privacy, and online safety: this job is for you! This position will be full-time and based in Sarasota, Florida.
What you will do:
- Ensure user compliance with established community guidelines in order to maintain a fun and safe environment on Truth Social.
- Work through invasive and/or disruptive content.
- Review and respond to trust and safety-related inquiries from internal and external stakeholders.
- Audit other Community Content Administrator’s work for accuracy
- Perform other related duties and assignments
- Passionate about social media communities, behaviors, and best practices
- Knowledgeable about current issues and eager to independently stay updated
- Experience with investigating and reviewing digital content
- Passionate and ambitious to grow with the platform
- Self-starter with strong critical thinking skills
- Technically savvy and able to quickly adapt to backend systems
Nice to have:
- Experience with social media user-generated spam and abuse moderation
- Experience developing SOPs, guidelines, and/or training materials.
- BA/BS Preferred
- In-office position required.
- The position may require scheduled work outside of normal business hours.
- Ideally able to work for any US employer without sponsorship.
- No Visa program currently.
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About Trump Media & Technology Group
We are a social media company dedicated to delivering users an engaging and censorship-free experience. We believe users should be able to freely express themselves and engage with a rich diversity of viewpoints on a progressive, accessible platform. If you are interested in joining a company that is fast-paced, rapidly growing, and committed to free speech, please get in touch.